If your account is a problem account, the GM will not respond.
General inquiries are answered.

So basically what he meant was, if you are banned there is no way you're going to have a reply.

i just want to ask why treatment is not the same to all players. my id has been blocked due only to AFK in war because of connection lag but not at all times i afk. my friends do the same when they encounter same problem but their account has been unblocked. so why not mine? also, this is just a minor violation that i guess deserve for chance. so why?

i spent hours of leveling and farming just to get better items and level and just 1 or 2 time afk because of connection lag already get blocked. i do hope you give considerations to players. i love playing this game. but it is somehow depressing for just a minor reason. i do hope you give consideration.

You were blocked for being AFK in War time? That's strange, you usually get blocked when hacking, scamming... I need to go through their rules and agreements again cuz im almost sure there is no such thing as being blocked for being away from keyboard, unless you are fame farming during war time with other char. I mean, AFK?!? All the stalls in PV should be blocked too? ?

temporarily suspended reason: BOT SW
how can a defender be a bot in SW by the way?
i am also confused because as i have read their rules nothing such says there.
i just a normal player who just farm and level hard cause i love this game i don't know those hacking or scamming i just play normally.